Register of Tax Agents and BAS Agents available for you to search
The Tax Practitioners Board (TPB) maintains a register with details of registered, suspended and deregistered tax and BAS agents. This register is available to the public to search at https://www.tpb.gov.au/public-register.
For details of other information which we consider may be relevant to your decision to engage us to provide relevant services, please visit www.tckaccountants.com.au
Disputes and complaints
If you have any concerns about our costs or services, please speak to the person responsible for this engagement, who is identified in our engagement letter. To resolve your concerns we have policies and procedures in place to deal appropriately with complaints and will use best endeavours to resolve a complaint or dispute to the mutual satisfaction of the parties involved. We may require you to detail your complaint in writing to allow us to fully investigate any concerns that you raise.
Where your complaint concerns a tax agent service that we have provided, you also have the right to make a complaint to the Tax Practitioners Board (TPB) in accordance with their complaints process described here https://www.tpb.gov.au/complaints.
Additional information about you obligations to the ATO and our obgliations to you the TPB and the ATO is available here.